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Privacy Policy

Last updated: 1 January 2025

1. Introduction

upLicence ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

  • Name and contact information (email address, phone number, postal address)
  • Date of birth and driver's license information
  • Payment information (processed securely through third-party payment processors)
  • Booking history and preferences
  • Reviews and feedback

2.2 Automatically Collected Information

We may automatically collect certain information when you visit our website, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process bookings and payments
  • Communicate with you about your bookings and our services
  • Send you marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With driving instructors to facilitate bookings
  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@uplicence.com.au
Phone: 1300 UPLICENCE
Address: Level 10, 123 Collins Street, Melbourne VIC 3000, Australia